Job Description
Key Responsibilities:
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Greet and welcome visitors in a warm and professional manner
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Answer, screen, and forward incoming phone calls
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Manage front desk operations and maintain a tidy reception area
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Handle incoming and outgoing mail and deliveries
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Schedule appointments and manage meeting room bookings
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Provide basic and accurate information in person and via phone/email
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Perform clerical duties such as data entry, filing, and photocopying
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Maintain office supplies inventory and place orders as needed
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Support other administrative staff with various tasks, as required
Requirements:
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Proven work experience as a receptionist or in a similar customer-facing role (minimum 1 year)
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Excellent verbal and written communication skills
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Proficiency in MS Office (Word, Excel, Outlook)
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Strong organizational and multitasking abilities
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Professional appearance and demeanor
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High school diploma or equivalent; additional certification in Office Administration is a plus
Preferred Skills:
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Familiarity with phone systems and office equipment
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Ability to remain calm under pressure and handle multiple tasks efficiently
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Positive attitude and strong interpersonal skills