Responsible for managing Operations (Delivery / Pick Up) of a Cluster or Region assigned by the Organization. Handled 8 DC’s in Delhi both East and West Delhi. Handled 2 IPC / Processing Centre located at Mayapuri and Nangli. On an average handled and dispatched 9000-10000 shipments per day with a closure of 80%. Delivery and pick ups of Amazon / Flipkart is done as per the SOP of the Organization. Ensure to deliver the Online Orders of the Customer as per the committed time frame. Monitoring the performance of DC (Dispatch Centre) by doing regular visit and Audit. Fleet as well as Manpower planning is done in advance for smooth functioning of my Area of Responsibility.