Job Description
About the Role
We are looking for a dynamic and result-oriented Student Counsellor cum Tele-Sales Executive who can guide prospective students about our courses and convert enquiries into admissions. The candidate should possess good communication skills, convincing ability, and a passion for interacting with students and parents.
Key Responsibilities
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Handle inbound and outbound calls to prospective students and parents.
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Explain courses, career opportunities, fees structure, and admission procedures.
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Counsel students based on their interests, academic background, and career goals.
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Convert leads into admissions and achieve monthly targets.
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Follow up with pending enquiries and maintain proper call records.
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Maintain and update lead data in CRM/Excel.
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Schedule and coordinate walk-ins / counselling sessions.
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Support admission documentation and enrollment process.
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Build and maintain strong relationships with students and parents.
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Work closely with the marketing and admission team.
Required Skills
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Good verbal communication (English & Malayalam preferred)
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Strong convincing and negotiation skills
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Basic computer knowledge (MS Office, Email, Excel)
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Ability to handle pressure and meet targets
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Positive attitude and customer-oriented approach
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Good listening and counselling ability