Job Description
The Sales Coordinator cum Tele-Caller will be responsible for handling pre-sales, managing customer interactions, maintaining strong relationships with builders under Channel Partner (CP) agreements, and ensuring seamless coordination between clients, builders, and internal teams. This role requires excellent communication, tele-calling ability, documentation, follow-up skills, and a highly customer-friendly approach.
Key Responsibilities :
1. Pre-Sales Responsibilities
Ensure timely lead registration in the Lead Registration Sheet.
Conduct follow-ups with prospective clients to understand their requirements.
Arrange and conduct site visits and maintain accurate records in the Site Visit Updated Sheet ,Expected Closure Sheet , Individual Score Sheet
Coordinate meetings and maintain structured Meeting Data Sheets.
2. Sales Closure Responsibilities
Follow up with clients on booking decisions and ensure smooth documentation. 3. Builder & CP Agreement Relationship Management Build and maintain strong relationships with builders and their teams.
Follow up on CP Agreements, required documents, and commission details.
Act as a bridge between the company and the builder to ensure smooth collaboration.
Coordinate approvals, agreement acknowledgments, and updates as needed.
4. Data Management & Reporting
Maintain multiple operational sheets with accuracy and discipline, including: Site Visit Updated Sheet , Individual Score Sheet , Meeting Data Sheet , CP Agreement Sheet , Lead Registration Sheet .
Prepare and share weekly/monthly reports on leads, closures, site visits, and client followups.
5. Tele-caller Responsibilities
Enhance brand visibility through media, influencer marketing, and partnerships.
Manage PR activities including advertisements and press releases.
Contribute to brand development initiatives to strengthen market presence. Make outbound calls to prospective clients to explain project details, offers, and benefits.
Attend inbound calls and respond to customer inquiries professionally.
Qualify leads based on customer requirements, budget, location preferences, and timelines.
Maintain call logs, lead interaction history, and follow-up schedules.
Share updated project information, pricing, and availability with clients.
Ensure timely follow-ups to maximize conversion potential.
Coordinate with the Sales team to hand over warm leads for site visits and closures.
Maintain a polite, positive, and customer-centric communication approach.
Work towards assigned call targets, lead conversion targets, and follow-up goals.
Key Requirements
Any degree (preferred).
2–3 years of experience. Proficiency in MS Office (word,Excel,Powerpoint).
Strong communication, and presentation skills.
Creative thinker with problem-solving ability.
Why Join Us?
Competitive salary with attractive quarterly incentive structure (based on performance).
Leadership opportunity in a fast-growing real estate brand.
Strong team culture with focus on growth and performance