Job Description
Job Summary
We are looking for an experienced and customer-focused Travel Consultant with a strong background in the Travel & Tourism industry. The ideal candidate should have hands-on experience in handling domestic and international customized tour packages, understanding customer requirements, preparing itineraries, coordinating bookings, and converting travel enquiries into confirmed sales.
Key Responsibilities
Handle B2B and B2C travel enquiries and understand customer travel requirements.
Plan and sell domestic and international customiDesign customized itineraries based on customer preferences, budget, duration, and destination.
Handle end-to-end travel arrangements including flights, hotels, transfers, sightseeing, visa assistance, and tours.
Provide destination, hotel, transportation, and itinerary recommendations.
Prepare quotations, itineraries, and package proposals for customers.
Follow up with leads and convert enquiries into confirmed bookings.
Coordinate with airlines, hotels, DMCs, suppliers, and other travel partners.
Handle customer queries, modifications, cancellations, and post-booking requirements.
Maintain strong customer relationships and ensure a high level of customer satisfaction.
Achieve individual and team sales targets.
Stay updated on destinations, travel prodRequired Skills
Mandatory: Travel & Tourism industry experience
Experience in a tour company/travel agency is mandatory.
Hands-on experience in domestic and international customized tours.
Strong knowledge of travel destinations, tour packages, hotels, and itineraries.
Good understanding of flight and hotel booking processes.
Knowledge of visa services and travel documentation is an added advantage.
Strong sales and negotiation skills.
Excellent customer handling and relationship management skills.
Good verbal and written communication skills.
Ability to work with targets and convert leads into bookings.
Good coordination and problem-solving skills.
Maintain proper records of enquiries, bookings, payments, and customer interactions.