Job Description
Job Summary:
The Business Development Manager (BDM) is responsible for driving business growth by identifying
new opportunities, building and maintaining client relationships, and ensuring the successful closure of
sales. This role requires strategic planning, excellent communication, and strong leadership skills to
achieve sales targets and company objectives.
Key Responsibilities:
1. Sales Closure:
o Ensure the sales closing process is completed efficiently.
o Obtain and verify customer approval forms.
o Confirm the advance amount is credited before finalizing sales.
2. Production Management & Coordination:
o Handle all necessary approval forms and maintain communication with vendors.
o Ensure all vendor-related documents are signed off and processed timely.
o Coordinate with the designated contact person (e.g., Accounts) for any vendor-related
issues or queries.
o Maintain strong relationships with vendors to ensure timely delivery and quality of
products.
3. Customer Interaction:
o Contact customers every 5 days to maintain relationships and address any concerns.
o Send product photos and detailed information to customers before product delivery to
convince them and gather reviews.
4. Financial Handling:
o Ensure all financial transactions are accurately recorded.
o Prevent handovers if the amount is not credited properly.
5. Time Management:
o Adhere to proper time management practices.
o Ensure all tasks are completed within designated timeframes.
6. Client Achievement:
o Strive to achieve 100% client satisfaction.
o Achieve the target benchmark.
7. Strategic Planning:
o Develop and implement strategic plans to drive business growth.
o Identify new business opportunities and market trends.
8. Marketing & Reporting:
o Develop and execute marketing campaigns to generate leads and promote
products/services.
o Utilize various marketing channels (social media, email, events, etc.) to reach potential
customers.
o Analyze market trends and competitor activities to adjust marketing strategies
accordingly.
o Prepare regular reports on sales performance and market analysis.
o Present findings and recommendations to senior management.
9. Team Handling & Collaboration:
o Manage and lead the sales team to achieve targets.
o Provide guidance, training, and support to team members.
o Monitor team performance and provide feedback to improve efficiency and
effectiveness.
10. Delivery Handling:
o Oversee the delivery process to ensure timely and accurate delivery of
products/services.
o Coordinate with logistics and operations teams to resolve any delivery issues.
o Ensure all deliveries meet quality standards and client expectations.
11. Professional Appearance & Dress Code:
o Always maintain a professional appearance, adhering to the company’s dress code.
o Ensure that clothing is appropriate for a business environment, including business
formal or business casual attire, as required.
o Personal grooming should be neat and professional, reflecting a commitment to the
company’s standards.