Job Description
Job Summary:
We are looking for a reliable and detail-oriented CRM Executive to manage our customer database and support client communications through a CRM system. This is a desk-based role that requires computer skills and a willingness to learn.
Key Responsibilities:
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Manage and update customer records in the CRM system
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Track and follow up on customer inquiries or leads
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Coordinate with internal teams to ensure timely responses
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Maintain accurate communication logs and follow-up schedules
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Assist in generating simple reports from the CRM when needed
Requirements:
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Basic understanding of how to use a computer and software tools
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Familiarity with any CRM system is a plus (training will be provided if needed)
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Good communication and organizational skills
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Ability to work independently in a desk-based environment