Job Description
- JD for Customer Support is as mentioned below
- Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Serve as a point of contact for customer support and complaints
- Answer inbound customer calls
- Handle renewals and cancellations
- Provide account information and status
- Provide workflow assistance
- Manage all customer issues and requests
- Develop and improve customer experience
Location : Kochi
Experience:2+years