Job Title

Visa Executive

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Required Skills:

HR @ C2W

1005 Active Positions

Job Description

Responsibilities:

 Process all passport and visa forms received on a daily basis

.·  Check all details and print off relevant forms required to complete the

  • Process for the embassy.  Acknowledge and scan and log all passports received

.·  Run reports within the system for operations and finance to assist with the

  • Visa process.  Return passports via the postal system on a daily basis, package visa
  • Documents for special delivery.  Work as part of the operations team to take calls on the visa line to help
  • With enquiries from both travel agents and direct customers.  Assist with phone calls and emails from client
  • Amending/Cancelling existing bookings
  • To undertake any reasonable task that may be required by the Operations
  • Manager or any of the senior management team.  Working Saturdays on a rota basis along with the other team members
  • Honesty and reliability are key to this role

.·  Good written and verbal communication skills

  • Well-presented and portrays the company a professional manne
  • Excellent telephone manner
  • Computer literate
  • Outgoing, ‘Can do’ attitude, proactive, takes initiative
  • Understands meaning of good customer service
  • Good interpersonal skills
  • Keen to learn new skills within the team (all staff are cross trained
  • Previous experience working in a fast paced environment and dealing with
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