We are looking for a Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The Customer Relationship Executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients. To be successful as a Customer Relationship Executive, you should possess excellent communication skills and maintain the core values of the organization.
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Interpersonal and communication skills.
Oral and writing skills
Proficient computer knowledge.
Superior product knowledge.
Maintain a positive attitude focused on customer satisfaction.