Job Description
Key Responsibilities:
- Greet and welcome guests as they arrive at the office.
- Answer, screen, and forward incoming phone calls.
- Manage the reception area to ensure cleanliness and order.
- Respond to and manage email inquiries.
- Coordinate with internal departments to relay messages or forward requests.
- Schedule appointments, meetings, and maintain calendars.
- Assist with administrative tasks such as filing, data entry, and document management.
- Handle and sort incoming and outgoing mail.
- Provide general information to visitors about the company, services, and policies.
- Ensure a positive and welcoming atmosphere at the reception area.
Qualifications & Skills:
- Minimum of 6 months experience as a receptionist or in a customer service role.
- High school diploma or equivalent; additional certifications are a plus.
- Strong verbal and written communication skills.
- Proficient with office equipment (telephone systems, photocopiers, etc.).
- Familiar with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills and multitasking ability.
- Strong interpersonal skills with a customer-focused attitude.
- Ability to handle sensitive information with discretion.