Job Title

Technical Support Executive

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HR @ C2W

764 Active Positions

Job Description

Job Roles:

  • Respond to customer request over telephone email and Website chats.

  • Maintaining excellent levels of Quality, quantity and Customer satisfaction scores

  • Escalate situations in an appropriate manner and coordinate with supervisors towards resolution.

  • Meet Productivity, Quality and sales targets consistently.

Must Have:

  • Any Degree/ Diploma.

  • A neutral accent in English(without any MTI-Mother Tongue Influence)

  • Excellent in Verbal and Written Skills in English

  • Willingness to work in any shifts in a 24/7 environment.

  • Computer / Laptop with Headset & Fast internet.

Good To Have:

  • Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues.

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