Job Title

Techno Commercial cum Customer Relations Executive

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Connecting2work

280 Active Positions

Job Description

Responsible for techno-commercial related activities like inquiry handling, quotation/estimation preparation, Client Interaction, purchase order creation, coordination with suppliers for on-time delivery of consignments and management reporting.

Key Responsibilities

 Handling the queries from the client-side and replying in a timely manner

 Preparation of Quotations as per the Marketing/Sales Department requirement

 Follow-ups on quotations and monitoring of assigned Mailboxes.

 Ensure timely and accurate customer service

 Handle complaints and specific customer requests

 Handle and manage the courier inward-outward system

 Preparation of reports as required by the management

 Supervise and support office staff

 Keep the records updated wherever required

 Ensure the company’s policies are met

Key Skills

 Communication Skills (both written and verbal) and networking abilities

 Good Teamwork Skills

 Adaptability

 Good organization and planning skills

 Should be multitasking

 Problem-solving skills

 Commercial awareness

 Knowledge of customer service, office management, and basic bookkeeping procedures

 Tally Knowledge

 Numerical & Computer knowledge especially MS Office package(Word, Excel, Powerpoint)

 Confidence & Creativity

Qualifications

 Any degree (Minimum Requirement)

 Willingness to take new projects and execute it with utmost responsibility

Apply here

Tags: client executive, cre, customer service, Customer service executive, Telecaller

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