Job Title

TELECALLER

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HR @ C2W

1005 Active Positions

Job Description

JOB OVERVIEW

We are searching for an engaged tele caller to boost sales by reaching out to current and possible clients. To this end, the tele caller will be required to obtain lists of individuals’ information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.

ROLES AND RESPONSIBILITIES

  • Answering phones and explaining the product and services offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals.
  • Taking and processing product orders in a professional manner.
  • Maintaining the database of the customers on a regular basis.
  • Suggesting solutions based on customer’s needs and requirements.

REQUIREMENTS

  • High school diploma or equivalent.
  • Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
  • Professional certification sales and marketing will be an advantage.
  • Great interpersonal skills.
  • Exceptional oral and written communication skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Hard-working individual.
  • Good time management abilities.
  • Strong decision-making skills.
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