Job Description
Job Description
• Identify the students career goals, future – prospects and potential gaps in their background information.
• Advise/counsel students regarding various universities, courses, admission requirements, entrance exams, scholarships in the United Kingdom / Canada / Australia/ the USA /Sweden/Netherland/NZ etc.
• Advise students on process and procedures related to academic, personal, professional and financial requirements in order to study Abroad.
• Support students for application form filling & documentation.
• SOP / LOR / Resume guidance to students.
• Provide information on desired courses based on needs & aspirations of students.
• Provide telephonic counselling to the leads from all sources & invite them to walk into the office for counselling.
• Use strong research skills to keep up to date with industry information relating to student visas, new courses and university updates, international education industry regulations etc.
• Assist students with visa requirements.
• Guide the students for financial procedures.
• Create and maintain accurate client information the company’s CRM system.
• Good communication and influencing skills.
• Comfortable doing workshops in schools & colleges whenever required.
• Create content and participate in marketing activities via social media to engage and build a prospective client base.
• Be active on LinkedIn for office purposes.
• Sales attitude with utmost importance given on Visa conversion.
• Achieve the targets and support team members in achieving the Team target.
• Maintain exemplary rapport with clients and ensure all clients are delighted by organizational services.
• Strong coordination with Admission & Visa Department and continues follow up with those team on students admission/Visa status.
• Regularly update the CRM software and generate daily, weekly and monthly reports and submit it to the Team Manager.
• Ensure client reviews are positive and maintain the high ratings in reviews.