Job Title

Reservation Executive

  • Position:
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  • Location:
  • Job ID: 06012
  • Applications: 0
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HR @ C2W

1231 Active Positions

Job Description

Job Brief

  • Managing reservations and booking requests from customers.
  • Ensuring accurate and timely reservation processing.
  • Providing excellent customer service by addressing inquiries and resolving issues related to reservations.

Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.

    Requirements and Skills

    • Bachelor’s degree in Hospitality Management or a related field (preferred).
    • Proven experience in a similar role within the hospitality industry.
    • Excellent communication and customer service skills.
    • Attention to detail and the ability to work in a fast-paced environment.
    • Proficiency in reservation management software and tools.

    Conclusion

    In conclusion, a Reservation Executive plays a crucial role in ensuring a seamless booking experience for guests in the hospitality sector. With the right qualifications and skills, professionals in this role contribute to the success and reputation of their establishments.

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