Job Description
Job brief
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
Requirements
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Responsibilities – ·
Generating and qualifying leads from cold calling
· Managing, tracking and following up on leads by calling them
· Conducting sales presentations through the phone and screen sharing
· Meeting monthly and quarterly sales goals in accordance with goals
Creating and updating activity reports